Once the Giclee process is comlete, your image files are held securely on one of our on-line or near-line mass storage systems. Prints can be requested months or even years after your last order.
On request, we can supply you with a CD or DVD containing your image files.
We store image files on-line for approximately one year after the last print order, though the files are usually backed up to DVD within a month of being scanned. Files with no activity for a year are relegated to a holding drive, from which they may be deleted at any time (but don't worry, we always check they've been backed up to DVD before doing this).