FAQs: Your Questions, Answered
Got questions about Giclée printing, file setup, shipping, or how we work? You’re in the right place. Whether you’re ordering your first print or you’re a seasoned artist looking for something specific, we’ve put together answers to the most common questions we get. If you don’t see what you need here, just drop us a message — we’re always happy to help.
File Preparation & Artwork
These questions cover how to prepare and supply artwork files for Giclée printing. This includes file formats, resolution, colour profiles, and the best way to send your artwork to us for review.
Large files can be sent using cloud services such as WeTransfer, Dropbox, or similar. Please include the intended print size and paper choice when sending files.
We recommend 300 DPI at final print size. Larger prints may allow lower resolution depending on viewing distance, but this is assessed on a case-by-case basis.
We accept high-resolution TIFF, PSD, and PDF files. JPEGs are also accepted if saved at maximum quality. Files should ideally be supplied at final print size.
We recommend RGB files, ideally using Adobe RGB or sRGB. Our workflow is colour-managed for fine-art pigment printing. Avoid converting to CMYK unless specifically required.
You can upload your files directly during the order process or via a secure upload link we provide after checkout. Alternatively, feel free to email smaller files to us.
Yes. We regularly work from scanned originals or existing prints. Results depend on the quality of the source material, and proof prints are strongly recommended.
File storage is handled case by case. If you anticipate repeat orders, let us know and we can advise on the best approach.
Minor adjustments such as resizing or cropping can often be carried out. More involved retouching or corrections may be chargeable and will be discussed in advance.
Yes. All files are visually checked before printing. If we identify potential issues with resolution, sizing, or colour, we will flag them before production.
Yes, provided the original, full-resolution file is sent. Avoid screenshots or messaging apps, which compress files. Cloud transfer links or email attachments are preferred.
Printing & Quality
This section explains what Giclée printing is, how it differs from standard printing, and what to expect in terms of colour accuracy, detail, and longevity.
Giclée prints use higher-quality inks, papers, and colour management compared to standard digital printing, resulting in improved detail, tonal range, and longevity.
Maximum print size depends on file resolution and viewing distance. We assess each file individually and will advise on safe print sizes.
Giclée (pronounced “zhee-clay”) is a high-quality inkjet printing process used to produce fine art and photographic prints with exceptional colour accuracy and detail. It uses archival pigment inks and museum-grade papers to ensure long-lasting results.
Print quality is influenced by file resolution, colour profile, paper selection, print size, and the condition of any scanned originals.
Colour accuracy depends on calibration, source files, and paper choice. Screens vary widely, so proof prints are the most reliable way to confirm final colour.
In some cases, yes. Upscaling is assessed carefully and proof prints are recommended to confirm acceptable quality before full production.
Speciality papers may be possible depending on availability and suitability. Please contact us to discuss specific requirements.
Yes. When produced using archival pigment inks and fine-art papers, Giclée prints are designed to last for decades under normal display conditions.
Paper & Materials
Here you’ll find information about the fine-art papers we offer, including surface types and finishes. Choosing the right paper is an important part of achieving the desired look and feel of a print.
Giclée prints use higher-quality inks, papers, and colour management compared to standard digital printing, resulting in improved detail, tonal range, and longevity.
Maximum print size depends on file resolution and viewing distance. We assess each file individually and will advise on safe print sizes.
Giclée (pronounced “zhee-clay”) is a high-quality inkjet printing process used to produce fine art and photographic prints with exceptional colour accuracy and detail. It uses archival pigment inks and museum-grade papers to ensure long-lasting results.
Print quality is influenced by file resolution, colour profile, paper selection, print size, and the condition of any scanned originals.
Colour accuracy depends on calibration, source files, and paper choice. Screens vary widely, so proof prints are the most reliable way to confirm final colour.
In some cases, yes. Upscaling is assessed carefully and proof prints are recommended to confirm acceptable quality before full production.
Speciality papers may be possible depending on availability and suitability. Please contact us to discuss specific requirements.
Yes. When produced using archival pigment inks and fine-art papers, Giclée prints are designed to last for decades under normal display conditions.
Proofs & Test Prints
Proof prints allow you to review colour, detail, and paper choice before committing to a full print run. These questions explain when proofs are recommended and how they work.
Proofs may be produced at reduced size or as test strips. Full-size proofs are available on request.
When should I order a proof print?
Yes. Proof prints are strongly recommended, particularly for first orders, exhibitions, or limited editions.
Yes. Adjustments can be made after reviewing a proof before proceeding with the final print run.
Collection may be possible by appointment. Please contact us in advance to arrange this.
Yes. Proofs are produced using the same inks and papers as final prints, making them the best reference for colour and detail.
Ordering & Turnaround
This section answers common questions about placing an order, production times, and what can affect turnaround.
Proofs may be produced at reduced size or as test strips. Full-size proofs are available on request.
When should I order a proof print?
Yes. Proof prints are strongly recommended, particularly for first orders, exhibitions, or limited editions.
Yes. Adjustments can be made after reviewing a proof before proceeding with the final print run.
Collection may be possible by appointment. Please contact us in advance to arrange this.
Yes. Proofs are produced using the same inks and papers as final prints, making them the best reference for colour and detail.
Shipping & Collection
These questions cover UK and international shipping, packaging, and the option to collect prints in person where available.
Contact us as soon as possible so we can investigate and advise on the next steps.
Prints are carefully packaged to protect against damage, either flat or rolled depending on size and paper type.
Yes. International shipping is available. Costs and delivery times vary by destination.
Yes. We ship throughout the UK using tracked courier services.
We’re happy to meet clients by appointment at our Edinburgh studio. Please get in touch to arrange a time.
Artists, Editions & Commercial Use
This section addresses questions specific to artists and commercial customers, including limited editions, certificates of authenticity, and resale considerations.
Yes. We regularly work with artists, illustrators, photographers, and galleries.
Yes. Certificates of authenticity are available on request and are provided as a costed service.
Yes. We offer print fulfilment options for artists selling online, including white-label packaging and direct shipping to customers.
At this time, we specialise in print production only, but we’re happy to recommend local framers if needed.
Yes. We can assist with consistent print runs, paper selection, and edition management.
Yes. We use colour-managed workflows to maintain consistency across repeat orders and editions.
Yes, provided you hold the appropriate rights to the artwork.